It’s very simple! You can place your order in one of the following ways, which serves you the best:
- Online via our e-shop by adding all the products you want in the cart and then filling out the shipping and payment information in the checkout page.
- Via telephone at (+30) 2310 555.969 and mentioning the product SKU that interests you.
- Through our official Facebook page, sending us a Messenger text and referencing the product SKU that interests you.
That depends on the volume of orders we have at the time and the order of priority with which orders have taken place.
The average shipping time of your order is 1-4 business days.
Absolutely! All the information from you to our servers remains encrypted with security certificates that guarantee that they will not be able to be intercepted by anyone.
As an extra security check, all card payments are processed in a secure bank environment so neither we will ever know or ask for your card details.
All our products are tested in quality and excellent condition before shipment. If, however, the product you received is defective, you can contact us to resolve your issue immediately.
For further information advise our return policy.
Cancellation of your order can be processed within 5 hours of the time it was placed and if it has not already been shipped.
Go to your account page, select the order you want and cancel it. You can then resubmit an order with the changes you want.
If you wish to change your billing information or the order cancellation option is not available, please contact us immediately to take necessary action.
Upon shipment of your order from our headquarters, we give you a unique tracking code so you know at any time where your parcel is.
To see more details, go to your account page, select your order, and then click on the track button. This will redirect you to a new page where you can track your parcel. Alternatively you can also go to the Order Tracking page and enter the tracking number you received via email in the corresponding field.
The wish list is a page that helps you gather together all the products of your interest in order to look them up in the future without having to look for them from scratch.
In this way you can choose what you really care about in the end effortlessly and without looking any further.
Unlike other online stores, we will not ask you to create an account before completing your order. Just enter all your details and leave everything else to us.
Your account will be created upon completion of your order and, for your convenience, you will be sent the password to the email you have provided us. This will help you in your future purchases so you do not have to enter your details in each order.
No problem. The login page has the option “I forgot my password” which helps you to retrieve it easily and quickly. Simply enter your email address and we will send you a new password immediately.